Vyvo Support
- How to reopen a closed ticket with a follow-up?
- What information should be included in the event of a device failure or problems with the App?
- How to open a support ticket?
- What does each ticket status mean?
- How to leave feedback on your Solved or closed tickets.
- Vyvo Store userguide
Hyperwallet
Back office
- What is the Affiliate Code and where do I find it?
- How can I add a new card as payment method to my vyvo.com account?
- How can I see all my Team Member in my Dual Team structure?
- How can I find a specific Community Member in my Business Center?
- How can I set my Dual Team Structure Strategy?
- Why do I see Community Members whom I have not sponsored in my Dual Team structure?
VyvoPay
- I’ve seen a few transactions in my VyvoPay that don’t look familiar. What can I do?
- Where is the activation code for my VyvoPay card/band located?
- Why is VyvoPay service not available in my country?
- What happens to my VyvoPay if my country is included in one of the restricted lists?
- In which countries is the VyvoPay service limited or not available?
- What is the VyvoPay Band and what can I do with my band?
VyvoWallet
- How can I log into VyvoWallet with the Two-Factor Authentication (TFA) enabled?
- Why are my VyvoWallet and my Vyvo Token Tank “Off-chain”?
- How can I create my VyvoWallet?
- How to disable and re-enable Two-Factor Authentication (TFA) in your VyvoWallet.
- Navigation within the History section of your VyvoWallet.
- How Can I Transfer Tokens From My VyvoWallet to Another User's VyvoWallet?