If you need help with the same issue— it was solved, but it has returned, or you just needed more time to respond—let us know by creating a follow-up ticket.
To do this:
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From the Vyvo Support Center, click "Sign In", located toward the upper-right section of the page, and sign in to your Vyvo account.
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Click your username to view the menu, and then click "My Activities".
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Find and view the details for the appropriate ticket.
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Inside the ticket recap, click on the button “Submit a Request”, located towards the bottom of the ticket.
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Complete all required fields and submit your request.
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A new ticket is created, which is linked to the original, closed ticket, for reference.
