In the case where there is a faulty issue, you can provide us with the details below in order to reduce the resolution time:
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Vyvo device name
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Vyvo device firmware
Please find the firmware version on the ‘Device’ section of your Mobile App or on your device
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Mobile Application name
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Mobile Application version number
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UID number
Please find the UID on your Mobile Application, by clicking on ‘Profile’ and then ‘Edit Profile’.
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Your smartphone brand and model
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Smartphone OS
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Smartphone OS version
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Videos and Screenshots