1. Log out of the App
2. Forget the Watch from the phone's Bluetooth settings (for iOS)
3. Clear the cache memory of the App (for Android)
4. Log in again to the App
5. Link the Watch to the App
6. Use an optimal Internet connection
Articles in this section
- What’s in our App Profile Page?
- What’s in my App Device Page?
- What’s on my App Data Page?
- How do I sign up to the Helo Smart App and create an account?
- How can I activate the Fall Detection?
- What do my contacts receive in an SOS message?
- How can I change my Device screen bright time?
- What is the wearing manner?
- How can I turn off or change the palming gestures?
- How can I change the weather/Temperature format?
