How can I upgrade the Device Firmware?

  1. Open the App.
  2. Go to the Device section (your screen’s bottom right-hand side) and scroll down to the bottom > Select Firmware Upgrade and click on it > when the Firmware Upgrade pops up select Yes > Start.

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3. Once you click Start, the upgrade will automatically download. When the process is done, select YES, or RETRY if your device doesn’t start by itself.

how-to-upgrade-app_troubleshooting_2.jpg

 

Please note:

Please be informed that the Firmware Upgrade is related to the Device operations only and it doesn’t mean that the App is upgraded. The App Upgrade process takes place in the app store when a new version is released.

  • DFU Helper enables you to upgrade your watch firmware in case you are unable to do it from the Device page. 

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