Hi, how can we help you today?

On the Profile page of our App you’ll find all your personal information and settings and the basic information of the App.

On the top of the page you have your picture on the left, your email displayed and, right below, a clickable “Edit profile”. When clicking on it, you’ll have access to:

• Your editable Full name.
• The App UID.
• Your editable Gender.
• Your editable Height.
• Your editable Weight.
• Your editable Birthday.

 

Going back to the main Profile page, you’ll have access to:

• Goal setting: Set your Steps and Weight goals, and your device will reward you with a badge every time you reach them.
• Guide: A portable user guide library for all Vyvo Devices.
• Help: Access immediate Q&A help.
• Link: External Apps our App can connect to. The type of Apps varies if you are an Android user or an iOS user. 

 

In Setting you will find:

• Unit of measurement: Change between Metric and Imperial by just clicking on it.
• About: Basic information about the App.
• DFU Helper: This enables you to upgrade your watch firmware in case you are unable to do it from the Device page. 
• Account deletion: Delete your Vyvo account and all related data.
• At the bottom of the page is located the “Sign out” button, to log out from the App.

On the Device page of the App you’ll find all the settings that will reflect on the device you paired to the App.

On the top of the page is displayed the model name of your device, its status (connected/disconnected) and the charge status.

In the first half of the page are listed:

• Alarm/Schedule
• Sedentary Reminder
• Message Notification
• Guardian
• SOS
• QR code (only for Watch Generation 2)

 

In the second part of the page are listed:

		Easy Camera
		Vibration remind
		Language Switch (only Watch Lite / SE)
		Blood pressure calibration
		Time Format (only Watch Lite / SE)
		Date format
		Unit of measurement
		Weather format
		Screen bright time
		Auto-Heart rate (only Watch Lite / SE)
		Auto-recognition motion (only Watch Lite / SE)
		Palming gestures
		Do not disturb (only Watch Lite / SE)
		Heart rate guidance (only Watch Lite / SE)
		Wearing Manner
		Firmware upgrade
		Unbind

When entering the App data page, you’ll find an overview of your basic physical activity in the first part of the screen, displaying:

• Steps: the number of steps taken during the day. Right below, you can see the steps goal you set.
• Stand-up hours: how much time (in hours) you spend standing up during the day.
• Calories: how many calories you burnt during the day.

Right below, you’ll have the Sports tabs. Slide your finger left or right to scroll through all the tabs and select the Sport mode you want to use:

Running	Cycling	Walking	Mountaineering
Ball games	Swimming	Other sports

 

Beneath the Sports tabs, you’ll see the Health Features tabs.

If your App is paired with the Watch Generation 2, you will see the following Health Features:

Weight	Sleep	Heart Rate	Energy	APG
Blood Pressure	Breath Rate	Temperature	BIA Check	Stress level

 

If your App is paired with the Watch Lite / SE, you will see the following Health Features:

Weight	Sleep	Heart Rate	Energy
Breath Rate	Stress level	Blood Pressure	Temperature

 

Page Menu:

1. Create an Account

2. App

3. VyvoWallet and Hyperwallet

 

 

Create an Account

After your first purchase through your Sponsor, you become part of our Community and you are able to start earning income by referring people.

1. On Vyvo.com, click My Account.

• If you've already registered on the App, fill out the Sign in form with the same credentials, then click on Log-in, as shown in this tutorial.
• If you are not registered on the VyvoSmart App, choose to Create an Account > Register.

 

2. Once there, enter the Referral Username of your Sponsor. If you don’t know anyone to register as a Sponsor, you can find one on our list by clicking on the question mark next to the Referrer username field.

• For Japan only: In the form, enter the Pin provided by your Sponsor.
• For Taiwan only: Attach the Member agreement provided by your Sponsor.

3. Fill out the rest of the form and click Join.

4. Once the registration is completed, a pop-up for a quick Health Assessment is required for the correct use of our products. This is not a quiz, it is your personal details in order for our technology to give you accurate reports.

5. You can now shop on Vyvo.com for our products and subscriptions. 

6. At checkout, you need to enter your desired payment method (if it is a credit/debit card, make sure it is always topped up for your automatic renewal). 

 

App

1. If you haven’t done so yet, download the App, log in with the same credentials of Vyvo.com and set it up on your phone -  connecting your device.

 

VyvoWallet and Hyperwallet creation

1. Log into your VyvoWallet with the same credentials as Vyvo.com and the App. Set up your Account along with the Two-Factor Authentication (TFA) and KYC. This will allow you to be part of the VyvoToken Program: receive or spend your Tokens. To learn more about VyvoToken read HERE.

2. When you land on the My Wallets page in your back office, an email will be sent to you notifying the creation of your Hyperwallet account and the availability to activate it. 

You can either:

• Click the “Activate” button on the email.
• Go to vyvo.hyperwallet.com and select Activate.

Use the same e-mail you used to sign up to Vyvo.com, the App, and your VyvoWallet. 

Proceed to fill out all the required information. This will enable you to receive your commission and bonuses linked to your referral business.